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Priyanka Patel is a seasoned professional in customer success and business growth, currently serving as a Senior Customer Success Manager at MoEngage since March 2022 and previously as a Customer Success Manager. Priyanka manages a diverse portfolio of enterprise, mid-market, and SMB clients across various industries such as e-commerce and gaming, focusing on onboarding, product adoption, and strategic partnership to meet client KPIs. Additionally, Priyanka is a member and mentor at WOMEN IN TECH® - Global Movement since May 2023. Prior experience includes leading a team of ten sales development representatives at LeadSquared and serving as Deputy Manager in Payment Business Growth & Retention at HDFC Bank. Priyanka holds an MBA in Business Design and Innovation from Welingkar Institute of Management and a Bachelor's degree in Business/Managerial Economics from Nowrosjee Wadia College.