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Miguel Fernández

Customer Support Specialist at ModSquad

Miguel Fernández has a diverse work experience starting in 2012. Miguel worked as a Proyecto link at General Motors Mexico where they developed databases to improve efficiency in human resources systems. Miguel also worked as a Socio - CONSULTORÍA IT at Supernethost Soluciones Integrales Empresariales, providing planning, installation, and training in various administrative systems. Miguel was a General Manager at Lembranza, where they managed customer service, inventory control, financial administration, and personnel. Miguel also has experience as a Customer Service Officer at Citibank Banamex, a Financial Crime Compliance Analyst at HSBC, and a Pre-Verification Legal Officer at International Vacation Club. Most recently, Miguel worked as a Consultant, streamlining administrative and computer processes as a freelancer. Miguel is currently a Customer Support Specialist at ModSquad, assisting customers with inquiries and demonstrating a commitment to exceeding service expectations.

Miguel Fernández received a Licentiate degree in Industrial Engineering from Universidad del Valle de México, which they completed from 2008 to 2012. Subsequently, they pursued a Master's degree in Administration with a specialization in finance at the same university, from 2017 to 2019.

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