Jennifer Halterman has extensive work experience with Modivcare. Jennifer started their career with the company in 2007 and held various roles including Customer Service Representative, Quality Control Monitor/Trainer, and Facility Representative. In their most recent role as Senior Director of Operations, they oversaw all program aspects and ensured contractual performance and quality requirements were met for 22 mobility lines of business in Florida. Prior to that, they were the Provider Relations Director, responsible for managing ongoing transportation supplier relationships and overseeing the Provider Relations program. Jennifer has also served as the Senior Director of Client Services & Operations (General Manager) and Director of Operations for the company. In these positions, they managed all lines of healthcare logistics business, administered operational strategy, and supervised stakeholder partner connections. Additionally, Jennifer has experience as a Call Center Manager and Call Center Supervisor, where they focused on call center performance, call monitoring, and customer satisfaction.
Jennifer Halterman attended Wilmington University from 2009 to 2013, majoring in Business Administration and Management, General.
Location
Miami, United States