ÂÜÀòÂÒÂ×

The Support and Service Engineering team at Modality Systems ensures the smooth operation and maintenance of the company's Microsoft Unified Communications technologies and proprietary applications like iDialog. This team provides technical support, manages incidents, and delivers services to clients, focusing on unified communications and video conferencing solutions. They troubleshoot issues, maintain service quality, and optimize system performance, ensuring reliable and efficient communication tools for mobile information workers.