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Adel Merati has extensive experience in information technology, currently serving as an Information Technology Infrastructure Specialist and IT HelpDesk Supervisor at Mobinnet since November 2014. Responsibilities include troubleshooting various operating systems and software, managing Kaspersky Endpoint Total Security for over 700 clients, and overseeing system maintenance for SCCM, CUCM, Microsoft Windows Server, Microsoft Exchange Server, and virtualization solutions. Previously, Adel worked as an IT Service Desk Supervisor at ADFA Co., where similar responsibilities were undertaken. Experience also includes roles as Call Center Supervisor at Rayaneh Komak and IT Supervisor at Tarh & Sakhte Jam Consulting Engineers Company, focusing on team management, performance monitoring, and staff development.