ÂÜÀòÂÒÂ×

XL Zhao is a skilled technician with extensive experience in customer service and technical support across various industries. Currently employed at MTI Global Services since November 2014, XL Zhao excels in ensuring client success, diagnosing and repairing electronic and mechanical issues, and maintaining high standards of customer service. Previous roles include technician positions at FUJIFILM Canada Inc. and TIBCO Software, as well as help desk support at Scotiabank, showcasing a strong background in troubleshooting and technical assistance. With an educational foundation that includes a B.S. in Computer Science from Sun Yat-sen University and certifications in systems administration, XL Zhao is well-equipped to handle complex technical challenges and enhance customer satisfaction.