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Devin Dowell is an experienced professional in customer success and project implementation, currently serving as the Manager of Customer Success at Mobile Heartbeat since May 2023. Prior to this role, Devin held various positions at Relatient from March 2021 to May 2023, including Manager of Client Success, where industry expertise was utilized to align technology with client business strategies and improve client experiences. Earlier experience includes the role of Implementation Consultant at Surgical Information Systems from April 2018 to March 2021, where Devin managed project life cycles, collaborated with clients for workflow optimization, and provided training and support during project implementations. Additional roles include Senior Account Coordinator at OTR Capital and Business Administration Manager at Special Olympics, demonstrating a strong background in client relations and business management. Devin earned a Bachelor's degree in Business Administration and Management from Georgia College & State University in 2015.