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Stephen Walker has extensive experience in the housing sector, currently serving as the Director of Customer Operations at Moat Homes Limited since July 2004, where responsibilities expanded to include overseeing local surveyors and managing a neighbourhood team to enhance resident services. Previous roles at Moat Homes included Director of Neighbourhoods, Regional Business Manager, and various positions in sales and marketing, showcasing a strong strategic and commercial focus. Stephen's early career included a role as an Online Promotions Assistant at eBay and Sales & Marketing Officer at Moat Home Ownership. Educational qualifications consist of a Bachelor of Science in Business Administration from the University of Bath, along with multiple certificates in housing practice and coaching from recognized institutions.