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Nisha Chakraborty has extensive experience in analytical and operational roles across various industries. Currently serving as an Analyst in Triage and Early Resolution at MLC Life Insurance since October 2020, responsibilities include managing client complaints, data analysis, and effective communication with stakeholders. Prior to this, Nisha worked as a Policy Administration Consultant at MLC Life Insurance, focusing on policy transactions and qualitative reporting. Experience also includes roles at AkzoNobel, Square Yards, Flipkart India, BIT Mesra as a trainer, and Maersk Line. Nisha holds a Master's degree in Marketing Management from the Institute of Business Management and Research and a Bachelor's degree in Textile Science from Smt J.D. Birla Institute, Kolkata.