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Charles Nuciforo is a seasoned professional in process improvement and governance, currently serving as a Senior Process Improvement Analyst at MLC Life Insurance since June 2023. With prior experience as a Consultant Process Governance at NAB and as a Product Lead at Bank Australia, Charles has consistently demonstrated a commitment to optimizing processes, enhancing efficiency, and delivering measurable outcomes. Charles has held various roles focusing on process modeling and business improvement across organizations such as National Australia Bank, nbnâ„¢ Australia, EnergyAustralia, and ANZ, leveraging tools like BPMN 2.0 and methodologies including Lean Six Sigma. Charles holds a Graduate Diploma in Banking and Finance from Monash University.