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Duane Renstrom is a seasoned professional in quality engineering and customer support with over 30 years of experience in the semiconductor and automation industries. Currently serving as Senior Quality Engineering Manager at MKS Instruments since May 2011, Renstrom manages quality interactions within the organization and with external customers. Previously held positions include Senior Principal Customer Quality Engineer at MKS Instruments, Global Customer Services Program Manager at Brooks Automation, and Product Support and Final Test Manager at TEL Epion Inc. Renstrom has extensive expertise in managing product support teams, driving quality improvement initiatives, and enhancing customer satisfaction, supported by a strong background in engineering roles at notable companies such as Mitsubishi Semiconductor America and Intel Corporation. Education includes studies at Butte College and Gridley Union High School.