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The Client Experience team at MJ Insurance is responsible for enhancing and optimizing the overall customer journey by ensuring that clients receive exceptional service and tailored solutions. This team closely collaborates with various departments to align services with client needs, gather and analyze feedback, and implement strategies that improve client satisfaction and retention. By maintaining a client-centric approach, they play a key role in fulfilling MJ Insurance’s mission of inspiring success, fulfillment, and wellbeing for clients and their communities.