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Giovana Lemes possesses extensive experience in customer operations and success strategy, currently serving as a Senior Customer Operations professional in Global Revenue Operations at Mixpanel. Previous roles include Team Lead for Global Customer Success Strategy and Operations, Implementation Manager, and Services Consultant at notable companies such as Zendesk and Hearsay Systems. Giovana started the career as a Technical Support Specialist Lead and Marketing Coordinator at Google. Educational credentials include studies at IESE Business School and Stanford University Graduate School of Business.