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Shivam Mishra is a Co-Founder at Mivoya.in, where responsibilities include building and expanding the company across PAN India since July 2023. Previously, Shivam served as a Senior Destination Manager and Travel Consultant at TripFactory.com and Nexus DMC from September 2021 to July 2023, specializing in personalized travel experiences and destination planning. In early 2020, Shivam contributed to customer service and process improvement at Club7Holidays, achieving a 98% customer satisfaction rating. Earlier experience includes a summer trainee position at India Tourism Kolkata, where Shivam handled front desk operations and client inquiries while also participating in promotional activities for the Ministry of Tourism, India. Educational qualifications include a degree in Tourism Administration from Amity University Kolkata and secondary education in Business/Commerce from Bhartiya Vidya Bhavan Haldia.