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Craig Evans Cert IoD has over 18 years of experience in various technical and leadership roles. Craig started their career at Yes Television as an IT professional in 2000 and worked there until 2002. Craig then joined the University of Wales Institute Cardiff as a Senior Systems and Communications expert, where they remained until 2002. In 2002, they joined Mitel, where they held multiple director-level positions. Craig first served as the Director of Technical Support EMEA & APAC, overseeing a geographically dispersed organization. Currently, they are the Director of Global Technical Account Management at Mitel, responsible for managing post-sale technical issues and ensuring customer satisfaction.

Craig Evans Cert IoD holds a Bachelor of Science (BSc) in Computing from the University of South Wales, which they obtained from 1996 to 2000. Craig has also completed various courses with the Institute of Directors (IoD) in areas such as the Director's Role in Leading the Organisation, the Director's Role in Strategy and Marketing, Finance for Non Finance Directors, the Role of the Non-Executive Director, and the Role of the Director and the Board. Craig also has additional certifications in Intercultural Communication, Certificate in Company Direction, EU Code of Conduct on Data Centres, ITIL Problem Manager Practitioner, ITIL Foundation, Institute of Line Managers (ILM), Mitel Sales Professional, Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA), and HP Openview Network Node Manager.