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Ghofran Salam is currently a Merchant Success Specialist at Miswag, starting in July 2024, where responsibilities include managing merchant relationships, optimizing product listings, and monitoring performance metrics to enhance business growth and customer satisfaction. Prior experience includes roles as an Account Manager and Customer Support representative at tamata - طماطة, and as a Call Center Agent. Ghofran began a career as an EMS Trainer at Just Fit from August 2018 to May 2020. Ghofran holds a Bachelor's degree in Information Technology from Middle Technical University, obtained between November 2016 and October 2020.