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James Sullivan, PMP, is a Senior Technology Specialist at Mission Critical Partners since May 2021, with extensive experience in technical project management across various organizations. Prior roles include Project Manager at NGA 911, focusing on Infrastructure Build-out and Partner Testing for PSAP cutovers; Senior Technical Project Manager at Intrado, where responsibilities included testing the NextGen 9-1-1 ESInet platform; and Program Director at Cloudmark, managing service projects for the Americas team. Earlier experience includes positions at Openwave Messaging, Intrado, and a solid educational background with a BS in Business Management and Math from Plymouth State University, alongside a PMP certification from the Project Management Institute.