Claudia Fiorella Arrascue Barrera currently holds the position of Customer Experience & Loyalty at miResi since July 2024, focusing on customer retention and optimization. Prior to this role, Claudia worked as an Onboarding Specialist at Premiumguest from May 2022 to April 2023, where responsibilities included creating memorable customer experiences and managing retention strategies. Experience at Compañia Minera Poderosa S.A. involved administrative management and activity coordination, while time at LATAM Airlines encompassed corporate support and employee supervision. Earlier career experience includes corporate sales at Coney Park. Claudia holds a Master's degree in Marketing and Commercial Management from EAE Business School and has additional specialization in customer retention strategies from ESAN Graduate School of Business, complemented by a bachelor's degree in Business Administration from Universidad Privada Antenor Orrego.