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José Morales is an accomplished professional with extensive experience in project management and solutions architecture, particularly within customer experience and contact center solutions. Currently serving as a Project Manager at Miratech since May 2022, José has a proven track record of delivering complex projects on time and ensuring stakeholder satisfaction. Previous roles include Solutions Architect and Project Manager at Carvajal Tecnología y Servicios, where responsibilities ranged from pre-sale sizing for diverse technological solutions to developing comprehensive project plans. Additionally, José has held project management and senior network specialist positions at Huawei Technologies, contributing to successful project executions and high customer satisfaction. José holds an Electronic Engineering degree from Universidad del Norte and a Master’s degree in Business Administration and Management from Universidad del Valle.