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Kevin Bates is a Senior Customer Success Manager for Named Accounts at MineralTree, Inc., since September 2024. Prior to this role, Bates served as a Customer Success Manager for Fleet at AssetWorks Inc. from 2017 to 2024, where the primary focus was on building an Enterprise Customer Success Program. Bates also held the position of Customer Success Manager for GovClarity at Digital Map Products from 2016 to 2017, managing approximately 60 SAAS accounts within the Local Government sector. Previous experience includes working as a Technical Customer Manager at TomTom from 2012 to 2016, where responsibilities included technical support and relationship management for major Silicon Valley enterprise customers. Bates began a career in IT/GIS as a Support Engineer for Horry County Government from 2008 to 2011. Kevin Bates holds a Bachelor of Arts in Geography from the University of South Carolina.