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Seraphine Mireille N. has over a decade of experience in customer service and sales, currently serving as a Customer Service Sales Representative at Mindpearl since December 2012, where duties include handling French and English customer interactions for various airline accounts. Previously, Seraphine held the position of Help Desk Representative, performing bilingual help desk functions. Academic credentials include a Bachelor of Technology in Business Administration and Management from Cape Peninsula University of Technology, completed between 2011 and 2012, along with education from Université de Yaoundé Il.