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The Engineering and Technical Development team at Mimecast is responsible for designing, developing, and maintaining robust cloud-based solutions that enhance email security, archiving, and continuity services. Comprising skilled professionals in software engineering, site reliability, and security architecture, the team collaborates to innovate and optimize the company's product offerings, ensuring high availability and superior performance for clients using Microsoft Exchange and Office 365. Additionally, they focus on automating processes and integrating user feedback to continuously improve the overall customer experience.