Mike Ryan currently serves as the Senior Gainsight Administrator at Mimecast, a position held since November 2023. Previously, Mike was with nCloud Integrators from August 2019 to November 2023, where Mike held roles as Business Development Manager and Senior Consultant, focusing on Customer Success and data-driven implementation strategies. Prior experience includes working as an Implementation Project Manager at Mastercard and as an Onboarding Project Manager at Gainsight, where Mike contributed to customer success solutions aimed at reducing churn and driving revenue growth. Mike began their career as a Product & Project Manager at Exterro from September 2007 to May 2016. Mike Ryan holds a Bachelor's degree in Communications from Webster University.
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