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James Maddison is a seasoned professional in business systems architecture and Salesforce administration, currently serving as Principal Business Systems Architect at Mimecast since October 2021. Prior experience includes roles as Principal Business System Analyst and Senior Business System Analyst at Veracode, where oversight of Salesforce Sales Cloud strategy and user support was key. Additional experience spans positions at Dell, where significant achievements improved data integrity and client retention, and earlier roles at Flexible Components and Taxware that focused on sales support and data analysis. James also brings a unique background in education, having taught English and international culture at Chigusa High School in Japan, where an English debate class created has been adopted by the Japan Board of Education. Educational credentials include a Bachelor of Science from the University of Rhode Island.