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Heather Fetner possesses extensive experience in digital product management and customer experience across various industries. Currently serving at Milwaukee Tool as Director of Digital Product with a focus on Digital Customer Experience and Journey Management, Heather has previously held positions such as Manager of Digital Product at Harley-Davidson Motor Company and Staff Product Manager for Associate Applications at Kohl's. Earlier in their career, Heather worked as Delivery Manager at Productive Edge and Digital Consultant & Product Manager at Humana. Heather's educational background includes a Bachelor of Arts in Industrial and Organizational Psychology from the University of Minnesota and an MBA in Entrepreneurship from the University of Louisville.