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Lisa Ledford has extensive experience in the insurance industry, currently serving as a Field Underwriter at Millers Mutual Group since October 1994. In this role, Lisa manages a book of business for assigned agencies, focusing on the production, retention, and profitability of commercial lines. Responsibilities include reviewing and underwriting applications, conducting audits of underwriting files, and preparing recommendation letters following inspections. Additionally, Lisa has cultivated strong relationships with agents and has played a key role in the profitable growth of the agency, maintaining a loss ratio under 55%. Prior to this, Lisa gained experience as an Insurance Agent at Erie Agency, where responsibilities included new business production and customer service.