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Chris Clay has extensive experience in technical support, currently serving as a Technical Support Specialist at Millennium Corporation since January 2022. Previous roles include Technical Support Specialist at SAIC and Technical Support Team Lead at Unisys, where a strong focus was placed on service management and technical assistance. Proficient in Citrix, RDP, and Active Directory, Chris actively trains new agents and possesses A+ CE certification and Top Secret Security Clearance from DoD until 2018. Additional experience includes roles as a Computer Technician at Synergetics DCS, Inc. and as a Level 1/Level 2 Agent at Sitel, with a foundation in Computer Engineering and Business Information Systems education from Mississippi State University and Mississippi Delta Community College, respectively.