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Gretchen Ham has extensive work experience in the technology industry. Gretchen is currently serving as the Director of Strategic Client Accounts at Milestone Technologies, Inc., where they focus on bridging the gap between technology and people by delivering proactive and comprehensive IT services. Prior to this role, Gretchen worked as a Senior Client Engagement Manager at Key Information Systems, where they established the framework for implementing the 'Talent Solutions Program'. Gretchen also served as an Account Executive at OSTechnical, where they worked closely with both clients and candidates to deliver technology staffing solutions. Earlier in their career, Gretchen worked at IBM in various roles, including Financial Services Executive, Software Sales Director, and Client Director. In these roles, they worked with top customers, managed cross-brand territories, and collaborated with global teams to deliver solutions in the automotive industry.

Gretchen Ham has attended UCLA but did not complete a degree. Gretchen later obtained a certification in Sales Executive Management from Harvard University. Additionally, they are certified as a Client Executive from IBM and Harvard University.