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Damian Joel is an experienced IT professional with a diverse background in presales engineering, technical support, and account management. Currently serving as a Presales Engineer at Milestone Systems since February 2019, Damian previously held the positions of Support Engineer at the same company and Senior Associate - Account Management at GoDaddy. With expertise developed from roles as a Senior IT Technician at Your IT Department Ltd, 2nd Line Remote Support Technician at Air-IT, and Support Desk Analyst at Backbone UK and RTW Hosting, Damian has accumulated substantial knowledge in IT support and cloud services. Educational qualifications include eight GCSEs from Highfields Secondary School, achieved between 1990 and 1995.