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Kenneth Lightfoot is an experienced Technical Support Analyst currently working at Milestone Management since May 2016. Prior to this role, Kenneth served as a Tier 3 Help Desk Analyst at Verizon Wireless for a brief period in early 2016. Kenneth's career began at CompuCom, where from October 2012 to February 2016, responsibilities included providing technical support and assistance, managing inquiries via telephone, and utilizing the Service Now ticketing system. Earlier experience includes working as a Patient Information Assistant at Arkansas Children's Hospital, where Kenneth excelled in patient scheduling and registration, and as a Remarketing Coordinator and Auto Insurance Specialist at Nuvell Financial Services, handling auto insurance policies and customer service. Kenneth holds multiple associate degrees in Computer Science from Invalid9380 and University of Arkansas - Pulaski Technical College, as well as a degree in Computer Networking Systems from ITT Technical Institute.