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Matthew Moore is a skilled Senior Service Desk Analyst at Mile Hi Companies, bringing extensive technical support experience from previous roles, including Technical Support Specialist II at InMotion Hosting and Customer Support Specialist at Bright Horizons. With a solid background in troubleshooting website issues, security, and email management, Matthew is proficient in Linux command line, Python, and Bash scripting. Prior to transitioning to the IT field, Matthew held multiple leadership positions in brewing and packaging at MillerCoors, overseeing operations, quality assurance, and team performance while implementing continuous improvement initiatives. Educational credentials include an Associate's degree in Information Technology from the University of Phoenix and a Bachelor's degree in Chemistry from the University of Wisconsin-Madison.