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Jasmin Harris currently serves as Help Desk Support II at The MIL Corporation since June 2022, bringing a strong background in technical support from previous roles, including Tier 1 Service Desk Technician at Telesis from June 2019 to June 2022. At Telesis, Jasmin provided first call resolution support across various platforms while documenting customer requirements and leveraging technical expertise. Prior experience includes completion of a rigorous IT training program through Per Scholas, where networking and IT skills were honed, and a role at PetSmart that combined customer service and IT support tasks. Jasmin is working towards a Bachelor's degree in Computer Networks and Cybersecurity at the University of Maryland Global Campus, building on an academic foundation in Psychology with an Associate of Arts degree from Harford Community College.