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Allen Ferguson is a skilled professional with extensive experience in client management and technical support, currently serving as a Senior Onboarding Specialist at MikMak since February 2021. In this role, Ferguson manages multiple software launches for large brand clients, acting as a liaison between client project management teams and internal engineers to facilitate smooth launch processes and address technical issues. Previously, as Partner/CIO at Eco-Tech Direct LLC, Ferguson coordinated manufacturing operations and resolved process inefficiencies. Ferguson's early career included roles as a salesperson and certified buyer at Play It Again Sports Raleigh, where retail sales and customer service expertise were developed, and as a Driver Business Leader Intern at Schneider National, managing a team of truck drivers and optimizing route planning. Ferguson holds a Bachelor of Business Administration in Computer Information Systems from Appalachian State University.