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Marco Mouchinho is a highly skilled professional currently serving as a Senior Servicedesk Specialist and SME Service Automation at Migros-Genossenschafts-Bund since June 2023. With a diverse background in IT and administration, previous roles include ICT Remote Specialist at Freestar-Informatik AG, Sachbearbeiter Administration/HR/FIBU/Marketing at Ruckstuhl Gruppe AG, and Customer Relations Generalist at IKEA. Marco's experience also encompasses various positions in IT recruitment and telesales, demonstrating a strong foundation in customer relations and administrative tasks. Ongoing education includes a degree in Wirtschaftsinformatiker HF at ipso Bildung, showcasing a commitment to professional development and expertise in the field.