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Serena Franklin is an experienced Antibody Compatibility Technical Specialist and Department Lead at Midwest Transplant Network since July 2017, where engagement in collaborative teams and fostering a positive work environment are priorities. Previously served as a Medical Laboratory Technologist, conducting histocompatibility testing and quality improvement initiatives. Prior roles include Forensic Scientist at Quest Diagnostics, where a 95% accuracy rate was achieved, and Staffing Coordinator at Hooper Holmes, Inc., optimizing staffing processes. Additional experience includes positions at Park University, Hy-Vee, Inc., and various customer service roles, underscoring strong interpersonal skills and task management. Serena holds a Bachelor’s Degree in Pre-Medicine from Park University.