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Natalia Velandia is a bilingual customer services specialist with diverse experience in accounting, administration, and team management. Currently employed at Wipro since March 2023, Natalia previously worked as an accounting administrator at SICE, INC. where responsibilities included payroll management and month-end closing procedures. At Venerica Meats Inc., Natalia excelled in financial operations and customer service, managing invoicing and payments. Prior experience includes roles as an administrative assistant and general manager at Waves Ice Cream, focusing on inventory management and team leadership, as well as internal communication tasks at Coca-Cola FEMSA. Educational qualifications include a Bachelor of Business Administration from Centennial College and studies in international marketing and customer service from Greystone College and Universidad Westhill.