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Nicole Cantu's most recent work experience is as a Customer Success Manager at Midigator® starting in September 2022. Prior to that, they worked at Sift as a Senior Alert Supervisor from June 2021 to July 2022. At Sift, they applied insights from a global data network to detect fraud and improve user experience. Before Sift, Nicole worked at Chargeback from August 2016 to October 2021, where they specialized in Dispute Management and Fraud Alerts. Chargeback is a software and professional services company that helps prevent and recover revenue lost to fraud.

Nicole Cantu earned a Bachelor of Education degree in Elementary Education and Teaching from McKendree University. Nicole attended the university from 1998 to 2003.