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Sarah Azzam is a skilled banking professional with extensive experience in digital channels operations and chargeback management. Currently serving as a Digital Channels Operation and Chargeback Senior Officer at MIDBANK since August 2021, Sarah Azzam handles ATM reconciliation, IPN settlement, and chargeback processes. Previously, roles included Cards Operation Senior Officer and Mint Customer Relationship Officer at EGbank from September 2017 to August 2021, and a Bank Teller position at Almotahida Group in 2016. Additionally, Sarah Azzam gained expertise as a Projects Control Coordinator at Credit Agricole Egypt. Educational qualifications include a degree in International Business Administration with a very good rating from Sadat Academy for Management Sciences, completed in 2016.