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Tiina Leppänen is a seasoned professional with extensive experience in IT services management and project leadership across various industries. Currently serving as a Senior Managing Consultant at Midagon since September 2022, Tiina previously held multiple roles at HKScan Corporation, including Service Manager for IT Services, where responsibilities involved IT architecture planning and managing service providers. Prior experience includes significant positions at Microsoft and Nokia, focusing on global customer care operations and repair readiness, alongside roles in project management and development at DHL and Emerson. Tiina holds a B.Sc. in Logistics from HAMK University and several relevant certifications, including SAFe 5 Agilist and ITIL 4 Foundation.