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Marcelo Roschel is an experienced IT Support Engineer currently working at MicroStrategy since September 2016, providing infrastructure support for the Brazil office and assisting employees globally. Prior to this role, Marcelo served as a Systems & Support Engineer at MasterCard from September 2012 to January 2016, where responsibilities included supporting business development and managing IT infrastructure. Marcelo also held the position of IT Supervisor at Cushman & Wakefield, supporting employees in Brazil and Latin America. Earlier experiences include leading support projects at Rhealeza Informática and administrative support at Porto Seguro. Marcelo holds an Engineer's degree in Engenharia de Computação from Univesp Oficial and a Bachelor's degree in Computer Science from Uninove - Universidade Nove de Julho.