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Shelley Bransten joined Microsoft in 2018, and leads Microsoft’s global retail vision and strategy with the goal to strengthen the company’s market position in the retail sector globally. Prior to Microsoft, Shelley launched business solutions that addressed challenges facing the retail industry as SVP of Retail & CG at Salesforce, and spent 16 years at Gap, Inc. running CRM and digital marketing for all their brands. She holds a BA in Political Science and Government from Duke, and an MBA from Berkeley.