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Jia Ma is a Senior Product Manager specializing in AI/ML products and data infrastructure at Microsoft, where notable projects include the incubation of Accessibility Copilot and the automation of cloud governance initiatives. Previously, Jia held positions at Amazon, leading B2B marketing initiatives and contributing to significant revenue growth, and co-founded CLP, an AI-powered logistics platform. Additional experience encompasses senior roles at Microsoft, where Jia improved accessibility compliance, and various management positions in organizations like Kaplan Test Prep and Pearson, focusing on accessibility in product development. Jia holds a Master of Science in Human Computer Interaction from Iowa State University and a Bachelor of Business Administration from Qingdao University.