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Thomas Marcarello

Network Services Engineer at EmpowerID

Thomas Marcarello is an experienced IT professional currently serving as a Network Services Engineer at Microman since March 2022, focusing on network and endpoint issue resolution for clients, along with Office365 management. Prior to this role, Thomas worked at Amazon Web Services (AWS) as a Datacenter Technician, addressing fiber network and server hardware issues. Additional positions include Desktop Engineer and Desktop Support Engineer at Community Choice Financial, Inc. and iQVentures.com, respectively, where software deployment and local support were key responsibilities. Earlier, Thomas held various roles at Community Choice Financial, Ascena Retail Group, Allied Universal, and in the food service industry, building a strong foundation in customer service and technical support. Thomas earned an Associate of Applied Science in Systems Administration from MyComputerCareer.edu.

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