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Clinton Leon has extensive experience in the IT and telecommunications sectors, currently serving as Team Lead for the Global NOC at UST since June 2017. Responsibilities include personnel management, coaching, performance management, and collaboration with project managers to meet company deadlines. Clinton excels in diagnosing and resolving issues through effective client engagement and oversees daily operations including ticketing and incident management while analyzing KPIs to enhance delivery performance. Prior to this role, Clinton worked as an IT Support Engineer at Service Online Pvt Ltd, providing remote support and preparing technical documentation. Clinton's educational background includes completing secondary education focused on mathematics at Trinity Lyceum Kollam from 2002 to 2010.