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Bethany Cummings is an experienced customer service professional with a diverse background in various industries. Currently serving as the Customer Service Team Lead at MicroGenDX since May 2015, Bethany excels in providing exceptional support to both internal and external customers while efficiently managing multiple systems. Previous roles include Director of Contracting, where responsibilities involved maintaining contracts with hospitals and private offices, and Customer Service Representative at Plains Aerial Applicators, Inc., where duties included handling customer inquiries and billing. Additional experience includes positions at TJ Maxx & HomeGoods as Assistant Floor Manager and grocery sacker at United Supermarkets, LLC. Bethany studied English Language and Literature at South Plains College from 2010 to 2011.