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Median Hilal is a skilled Software Engineer at MIC Customs Solutions since March 2018, and a Doctoral Researcher at Johannes Kepler Universität Linz since October 2015, focusing on self-service OLAP on (Linked) RDF data for doctoral research. Previous experience includes serving as a Software Developer at Invest4all from September 2010 to September 2015, where projects included MAM for the city of Latakia and a Business Process Manager system. Median also worked as a freelancer on various projects during 2013-2015, including clinical and optics store management systems. Educational qualifications include a PhD in Business Informatics from Johannes Kepler Universität Linz and a Master's in Information and Decision Support Systems from the Higher Institute for Applied Sciences and Technology, complemented by a Bachelor of Engineering in Information Technologies Engineering from Damascus University.