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Manny Gonzalez serves as an Intelligence Officer for the City of Miami Police since December 2016, specializing in Active Shooter and Terrorism Awareness training for the community and providing assessments on critical incidents. Previously, Manny held multiple roles at Towne Park, including Assistant Account Manager and Lead Guest Service Supervisor at the Mandarin Oriental, Miami, where responsibilities included managing valet services, maintaining service standards, training associates, and overseeing client relations for high-profile events. Manny also worked as an Account Manager at Winthrop University Hospital, managing a garage revenue exceeding $500k annually, and led a team of 50 associates while implementing service standards and safety audits. Manny's educational background includes a High School Diploma from the School for Applied Technology, obtained from 2005 to 2009.