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Donna Smith has a diverse and extensive background in human resources. Donna has worked as a Director of Human Resources at various companies, including Miami Nation Enterprises, Buffalo Run Casino & Resort, and Staffing Plus of Springfield. Their responsibilities in these roles included talent strategy, benefits management, onboarding process redesign, and employee complaint mediation. Prior to their director-level positions, Donna also gained experience as a Human Resources Manager at Cintas and as an Insurance Verification Specialist at Oxford HealthCare.

Donna Smith obtained a Bachelor of Business Administration (B.B.A.) in Human Resources Management from Missouri State University in 2012. Donna then pursued a Master of Science (M.S.) in Human Resources Development with an Emphasis in Leadership and Organizational Development from Pittsburg State University from 2018 to 2020. Additionally, they studied Accounting and Business/Management at Central Methodist University.