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Lillian Cruz has a diverse work experience in sales and operations. Lillian recently worked as the Director of Sales Operations at Mia Aesthetics, starting in September 2023. Prior to that, they held multiple roles at 1-800Accountant, including Manager of Training Effectiveness and Employee Development from November 2021 to September 2023, Sales Training Manager from May 2021 to November 2021, and Small Business Tax Specialist from December 2019 to May 2021. Before joining 1-800Accountant, Lillian worked at Ideal Image as an Inside Sales Operations Manager from March 2019 to November 2019, an Inside Sales Representative and Team Lead from September 2011 to March 2019, and a Salesforce Trainer and Implementation Specialist from June 2018 to November 2018. Lillian also has experience in small business sales at Verizon Business Markets from June 2008 to September 2011 and as an Inside Sales Representative at Inductotherm Group from January 2005 to February 2008.

Lillian Cruz is currently pursuing a Bachelor of Applied Science - BASc in Management and Organizational Leadership at St. Petersburg College since 2018. Prior to that, they attended Hillsborough Community College, but no specific degree or field of study was mentioned. In 2022, they obtained the ATD Training & Facilitation Certificate from SEWI-ATD - Southeastern Wisconsin Chapter of the Association for Talent Development.