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Eric Jacobs is currently the Information Technology Operations Manager at MHC Healthcare, responsible for managing and delegating projects, leading team development, presenting IT operations projects to the IT Steering committee, and enhancing technology workflows for improved patient and user experiences. Previously, Eric held roles such as Network & Security Administrator at MHC Healthcare, Senior Network Engineer at Silverado Technologies, and Senior Computer Network Technologist at Raytheon, where expertise ranged from managing complex network systems to supporting large-scale data migrations. Eric holds a Master of Science in Information Technology Management from Grand Canyon University, a Bachelor of Applied Science in IT Network Administration from the University of Arizona, and an Associate of Arts and Sciences in Network and System Administration from Pima Community College.